Refund policy
This policy explains how billing, cancellation and refunds work for PageStax, operated by EDIUD LLC. It is short on purpose. If anything is unclear, email support@pagestax.com.
How you are billed
PageStax paid plans are billed through Shopify’s app billing. The charge is a recurring monthly (every 30 days) charge that appears on your Shopify invoice, alongside your other app charges. We never see or store your card details.
| Plan | Price (USD per 30 days) |
|---|---|
| Free | $0 — no charge, ever |
| Starter | $19 |
| Growth | $49 |
| Scale | $129 |
What each plan includes is listed in Plans, limits and the 14-day trial.
14-day free trial
Every paid plan starts with a 14-day free trial. You are charged only after the trial ends, and only if the plan is still active. Cancel during the trial and you pay nothing.
Cancelling
You can cancel at any time, in either of two ways:
- switch to the Free plan in the app, or
- uninstall PageStax from your Shopify admin.
Either way, the subscription ends in Shopify and billing stops with it. There are no cancellation fees.
Refunds
Charges that have already been made are generally non-refundable, including for partly used billing periods.
However, if you were charged in error (for example a duplicate charge or a charge after you cancelled), or the service was unavailable, email support@pagestax.com within 30 days of the charge. Include your store address (ending in .myshopify.com) and the charge in question. We review every request and reply by email.
Approved refunds are issued through Shopify’s app credit and refund mechanisms, so they appear on your Shopify invoice or account rather than as a separate payment from us.
Contact
EDIUD LLC (ediud.com), operator of PageStax — support@pagestax.com. See also our terms of service and privacy policy.